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Categories
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Audio & Multimedia
Audio Encoders/Decoders, Audio File Players, Audio File Recorders, CD Burners, CD Players, Multimedia Creation Tools, Music Composers, Other, Presentation Tools, Rippers & Converters, Speech, Video Tools Business
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Chat & Instant Messaging, Dial Up & Connection Tools, E-Mail Clients, E-Mail List Management, Fax Tools, Newsgroup Clients, Other Comms Tools, Other E-Mail Tools, Pager Tools, Telephony, Web/Video Cams Desktop
Clocks & Alarms, Cursors & Fonts, Icons, Other, Screen Savers: Art, Screen Savers: Cartoons, Screen Savers: Nature, Screen Savers: Other, Screen Savers: People, Screen Savers: Science, Screen Savers: Seasonal, Screen Savers: Vehicles, Themes & Wallpaper Development
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Animation Tools, CAD, Converters & Optimizers, Editors, Font Tools, Gallery & Cataloging Tools, Icon Tools, Other, Screen Capture, Viewers Home & Hobby
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Ad Blockers, Browser Tools, Browsers, Download Managers, File Sharing/Peer to Peer, FTP Clients, Network Monitoring, Other, Remote Computing, Search/Lookup Tools, Terminal & Telnet Clients, Timers & Time Synch, Trace & Ping Tools Security & Privacy
Access Control, Anti-Spam & Anti-Spy Tools, Anti-Virus Tools, Covert Surveillance, Encryption Tools, Other, Password Managers Servers
Firewall & Proxy Servers, FTP Servers, Mail Servers, News Servers, Other Server Applications, Telnet Servers, Web Servers System Utilities
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ASP & PHP, E-Commerce, Flash Tools, HTML Tools, Java & JavaScript, Log Analysers, Other, Site Administration, Wizards & Components, XML/CSS Tools
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HelpDesk OSP, for Outlook and SharePoint 3
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kalmstrom.com Business Solutions
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Description: HelpDesk OSP connects Outlook to any SharePoint site and takes advantage of the best of both Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support.
The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities.
Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription $150/month, free use support and upgrades.
The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.
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| Helpdesk tool for SharePoint & Outlook, helpdesk based on Outlook + SharePoint, web based helpdesk, SharePoint based helpdesk, user support, customer support, issue tracking, support handling, issue handling, issue tracking, helpdesk integrates wit |
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